Your Privacy Matters!
When you shop with us, we collect some personal info, like your name, email, and address. But don’t worry, it’s all about making your experience awesome!
What We Do with Your Info:
Process Your Orders
Manage Your Account
Improve the Website
Share Cool Products & Offers (only if you say it’s okay!)
We won’t share your data with others for marketing – your secrets are safe with us!
Oh, and about those credit cards? We don’t keep them. A super-secure payment processor takes care of that with top-notch protection.
Your data is like a treasure in a fortress – heavily guarded!
Remember to check back for any updates in our privacy policy. Your trust means the world to us!
Refund and Cancellation Policy
1. Cancellation:
Customers can cancel their order within 24 hours of purchase. To cancel, please contact our customer support team at support@ellazia.co.in OR call us at +91 9998968889 with your order number.
2. Refund Eligibility:
Full refund: If the cancellation is made within 24 hours of purchase.
Partial refund: If the cancellation request is made after 24 hours, a partial refund may be offered based on the processing stage of the order.
3. Return Policy:
We accept returns within 7 days from the date of delivery.
Items must be unused, unworn, and in the original packaging with all tags attached.
To initiate a return, please contact our customer support team. Customers are responsible for return shipping costs.
4. Refund Processing:
Refunds will be processed after checking the product receiving the returned items.
Refunds will be issued to the original payment method used for the purchase.
For more details or assistance, please reach out to our customer support team.
Note:* Policies are subject to change. Please refer to our website for the most updated information.
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